UK government proposes higher compensation for water company failures
LONDON, Aug 12 (Reuters) -British water companies that fail their customers will have to hand over higher compensation to affected households and businesses under plans announced by the government on Monday.
Under the proposals, compensation would be doubled where water companies failed to meet key standards to which customers were legally entitled, such as failing to provide notice of supply interruptions and missing arranged appointments.
The measures, subject to an eight-week consultation, would also expand the circumstances that would trigger compensation, with automatic payments for so-called boil notices when water must be boiled before it can be drunk or used for cooking.
"Our water industry is broken," said environment minister Steve Reed. "After years of failure, households and businesses have been let down by water companies time and time again."
Years of under-investment by privately run, profit-seeking water companies have coincided with heavier rainfall resulting from climate change and a growing population to bring the country's water industry close to crisis.
Against a backdrop of growing public anger over sewage released into rivers and seas, the Environment Agency said last month that a majority of companies were failing to get the basics right and promised a tougher regulatory approach.
"Demanding higher standards of service and improving levels of compensation when things go wrong will incentivise water companies to get things right the first time for all customers,” said Jenny Suggate at the Consumer Council for Water.
Reporting by Michael Holden
Editing by David Goodman
免责声明: XM Group仅提供在线交易平台的执行服务和访问权限，并允许个人查看和/或使用网站或网站所提供的内容，但无意进行任何更改或扩展，也不会更改或扩展其服务和访问权限。所有访问和使用权限，将受下列条款与条例约束：(i) 条款与条例；(ii) 风险提示；以及(iii) 完整免责声明。请注意，网站所提供的所有讯息，仅限一般资讯用途。此外，XM所有在线交易平台的内容并不构成，也不能被用于任何未经授权的金融市场交易邀约和/或邀请。金融市场交易对于您的投资资本含有重大风险。
所有在线交易平台所发布的资料，仅适用于教育/资讯类用途，不包含也不应被视为用于金融、投资税或交易相关咨询和建议，或是交易价格纪录，或是任何金融商品或非应邀途径的金融相关优惠的交易邀约或邀请。
本网站上由XM和第三方供应商所提供的所有内容，包括意见、新闻、研究、分析、价格、其他资讯和第三方网站链接，皆保持不变，并作为一般市场评论所提供，而非投资性建议。所有在线交易平台所发布的资料，仅适用于教育/资讯类用途，不包含也不应被视为适用于金融、投资税或交易相关咨询和建议，或是交易价格纪录，或是任何金融商品或非应邀途径的金融相关优惠的交易邀约或邀请。请确保您已阅读并完全理解，XM非独立投资研究提示和风险提示相关资讯，更多详情请点击 这里。
